Frequently Asked Questions


Q) Do we get notified before the end of our agreement?

A) Unlike most other finance companies, FlexiGroup will contact you prior to the end of your FlexiLine agreement to facilitate the planning of replacement equipment or an agreement extension.

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Q) What are the fees associated with FlexiLine?

A) There are no establishment fees or ongoing charges.

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Q) Does FlexiGroup lock you into rental extensions at the end of the agreement?

A) No hidden surprises at the end of your agreement and no clauses that will disadvantage you or trap you for an extended period.

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Q) Can we include software & installation in our FlexiLine agreement?

A) You can bundle all your IT and technology equipment, software and installation into one FlexiLine agreement*.

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Q) Can I upgrade my equipment before the end of my agreement?

A) FlexiLine Operating Lease provides the flexibility to easily and seamlessly upgrade to better equipment during the term of the lease - whether you have multiple items and only wish to upgrade one item, or whether you need to upgrade most of your network. Subsequent rentals are simply adjusted to include the cost of additional equipment. You can upgrade to new equipment at any time, however customers typically upgrade in the last six months of their agreement.

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* i.e. Conditions apply. Ask your FlexiGroup Representative.