Privacy

Privacy & Responsible Use of Information
Your personal information privacy is important to us. As our customer, we respect your right to be aware of who has information about you, what they are doing with it and why, and who else they are sharing it with. Our company has adopted a privacy compliance culture that cements this relationship with you.

Collection
We collect information about you to provide you with the product or service you have selected. This may include finance approval, account management, arrears enforcement and end of contract communication. We may also use this information to provide you with details of products and services that may be relevant to you.

Types of information we collect and handle includes identity and contact details of you and your referees, information about your financial circumstances and history, and products or service preferences you may have. Generally, we collect this from you. On occasions, we obtain information about you from others. This allows us to tailor our products and services to best suit your needs.

Use & Disclosure
Our use and disclosure of information about you is dictated by the product or service you take up. We will not use or disclose this information for a purpose unrelated to this or outside your reasonable expectations unless we have your agreement or need to meet a legal obligation or authority. To provide our products and services in the most cost effective and efficient way, we may need to utilise the services of others. Should this require us to share information, we will require those persons to respect your right of privacy.

Quality, Access & Correction
Information about you is integral to decisions we make about our products and services for you. It is essential that that information is correct. You are encouraged to assist us to ensure this by alerting us to any changes in your particular circumstances. You are also welcome to get access to information we hold about you and to draw any inaccuracies to our attention, by contacting us as outlined below.

Security
We will safeguard information we handle about you. This includes preventing its misuse or loss both internally and externally.

Contact Us
Should you require more detailed information on the way in which we handle information about you, or should you be concerned about our treatment of this information, please contact us by:

E-mail: customerservice@flexigroup.co.nz

FlexiGroup New Zealand Ltd
PO Box 90935,
Victoria St West,
Auckland 1142

Website

What Information is Collected & Why
Data is collected from our website to determine which pages are the most popular, what country users come from, peak usage times and similar information. This data is collected to improve our site and improve the customer experience.

Changing Website Terms & Conditions
This Important Legal Information may be updated from time to time. If you choose to bookmark pages within the web site for future use, you agree that it is your responsibility to check if any such updates have been made since you last visited this web site.

Links to Other Websites
On the Flexirent site there are links to other sites which provide services and information for you. None of these links comprise or imply support or recommendation of any other company, product or service. We do not control and are not responsible for the information on any other site found through our site.

Copyright & Trademarks
FlexiGroup, Flexirent, FlexiLine and Flexirent Protect are registered trademarks of FlexiGroup (NZ) Ltd